Simplicity is our core to make your system better
Grievance Management System
Package PACK-A0000000007 � Business Module
A complaint arrives, gets a reference number, and goes to the right desk. If nobody acts within the time you set, it climbs the escalation ladder on its own - so problems surface before the customer has to shout.
Simple example
A customer reports a delayed delivery. Give the complaint a reference, assign an owner and track its resolution.